8th Annual Telecom

Customer Experience & Loyalty Summit

29 – 30 JULY 2020 | JOHANNESBURG
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About Conference

Customer experience (CX) management is at the top of Telco CEOs’ agenda and the core part of organization’s digital transformation program. Leaders across every part of the organization are claiming to place experience at the center of their strategies, but very often the perceptions of “good” customer service vary greatly between organizations and their customers. 

Therefore, selecting the right customer experience technologies and new business models that deliver seamless CX, and effective use of data are critical elements of your end-to-end CX strategy, to gain customer trust and achieve desired business goals.

 

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See what keynote speakers will be taking part in the exclusive speaking panel. Explore what Case Studies will be discussed by our senior telco speakers

 

Our Speakers

MATTHEW COOK

MATTHEW COOK

DIRECTOR: SALESFORCE AND CUSTOMER EXPERIENCE PWC SOUTH AFRICA

Contact

+91 471 241 5060
PHONE
Asiatic Business Center, Mezzanine Floor, Thiruvananthapuram, Kerala 695582
ADDRESS
telco@fextons.com
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